Hotel System Features

Internet Based

• Show real time availability through your own website.
• Automatic update of inventory as rooms are booked.
• Booking details are recorded on our secure server and emailed direct to you.
• Update hotel details, rates and special offers over the internet from any computer.
• No additional software or scripts needed to get your internet reservation system up and running.
• No additional software or scripts needed to get your internet reservation system up and running.

On Demand Technology

• No overheads for setting up a complete computer infrastructure.
• All data is installed and maintained on our secure server.
• Our experts look after the system including backups, disaster recovery and upgrades.
• We constantly monitor the system; identifying and fixing problems before they affect you.

Customer Care

• Full, free, in-house training.
• Free training manuals.
• 24-hour helpline.
• Fully internet based system allows automatic updates and remote support from the ReceptionBook.com team.
• Live chat contact with customer service representative

Set Up

• Add unlimited hotel rooms and room types.
• Specify unlimited seasons with different room rates for each season.
• Specify unlimited room types.
• Charge per room or per person and have reduced rates for children.
• Specify rates for varying occupants per room plus a child price.
• Specify rates for five years in advance.
• Specify minimum & maximum number of occupants (adults and/or children) per room.
• Specify minimum & maximum number of nights that can be booked.
• Use multiple currencies and change exchange rates as often as you want.
• Add different meal plans.
• Add packages combining with multiple properties.
• Specify how your invoices will be displayed and sent.
• Specify your cancellation policies and charge accordingly.
• Run your cancellation policies and charge your tour operators accordingly.

Booking

• Allow booking offices to see exact room configuration details.
• Allow website customers to make provisional bookings through your website.
• Allow Trusted Tour Operators to view your availability and make provisional bookings.
• Confirm internet provisional booking with automated emails by clicking one button.
• Walk In clients are easily added to the system at the reception desk.
• Collect additional data by adding extra fields to the booking confirmation form.
• Waitlist clients and auto-arrange them in to rooms.
• Allow guests the ability to cancel or change an existing reservation prior to check-in.

Finance

• Fully calculate all room rates and print invoices and receipts.
• Specify an overbooking allowance for each room type.
• Apply discounts to any booking.
• Add different meal plans to every booking.
• Include optional extras (airport pickup, tours, etc).
• Use any currency for your web site - ReceptionBook.com includes full currency formatting. 
• Generate invoices for cancelled rooms based on your cancellation policy.
• Manage all your tour operator finances.

Community

•  Tour operators and travel agents registered with ReceptionBook.com can browse your profile and details. They can then contact you with the option of becoming a trusted tour operator.
• You set up contracts including deposits and holding times, when this simple process is done your new tour operator can immediately check availability and make provisional bookings with you.

Reports

The following reports are currently available, we can provide any other report you require within a week at no extra cost.